Frequently Asked Roofing Questions
How can I determine if my roof needs to be repaired or replaced?
Roof repairs can be carried out during the average 20 year lifespan but when roofing can no longer be protected from water infiltration despite regular maintenance, roof replacement may be required. Check for cracked or missing shingles and damaged flashings and contact a HighPoint Roofing Co. for a licensed roof inspection.
My roof leaks. Do I need to replace it immediately?
If a roof leak is the result of a minor damage, roof repair may be all that is required. HighPoint Roofing Co. technicians are trained to promptly identify the source of roof leaks and provide practical repair solutions that extend roof lifespan whenever possible.
How long do new roofs last?
The average life span of a roof is about 20 years with regular maintenance. Certain types of roofing can last 30 years or longer including cement fiber, tile, and copper.
I received quotes for several different roof prices, how do I know which one to choose?
Roof quotes may vary due to lack of insurance, the use of subcontractors, or limited experience. Property owners are advised to carefully research a roof contractor’s credentials since lower quotes may indicate substandard work.
What is the industry standard for warranties?
Manufacturer warranties are regulated by industry standards and cover defects in roofing materials only; while warranties for labor are offered by roofing contractors and vary widely depending on the contractor.
Can roofing be installed or repaired during winter?
There are no standard temperature guidelines for installing asphalt roof shingles although certain, materials can become brittle during colder months. An experienced roofing contractor will store materials properly and work with one bundle at a time. HighPoint Roofing Co. offers qualified roof installation and repair at any time for the year.
What is the best asphalt shingle to use on my roof?
Asphalt shingles must be in compliance with standards and applicable building codes. The performance of asphalt shingles also depends on their compatibility with surrounding roof components in addition to quality.
When should a shingle underlayment be used?
The use of an underlayment protects shingles and decking from wood resins and water penetration and increases fire resistance. Many manufacturer warranties also require the use of an underlayment.
My contractor wants to use staples instead of nails to install my roof. Is that OK?
HighPoint Roofing Co. uses industry recommended galvanized steel or corrosion resistant nails for all asphalt installations according to building code requirements and manufacturer recommendations.
What is the best roofing system for a flat roof?
The best roofing system is dependent on detailed workmanship and the quality of materials rather than a specific system only. HighPoint Roofing Co. provides a range of roof installation options to assist customers with making practical decisions based on their specific needs.
How can ice dams be reduced or removed?
Using an ice pick or shovel should not be used to remove ice dams because of the risk of roof damage. Remove as much snow as possible and contact a licensed roofing contractor for assistance.
How do I get rid of moss or algae on a roof?
A mild detergent or solution of bleach and water should be applied by hand using a sponge and then rinsed thoroughly. Power washing and scrubbing is not recommended.
Can hail damage my roof?
Hail can cause damage to shingles and in more severe cases expose felt matting. Contact HighPoint Roofing Co. for an evaluation following a hail storm or any other extreme weather event.
Are asphalt shingles environmentally friendly?
Asphalt shingles are available in fiberglass or organic format. Organic shingles are saturated with asphalt for waterproofing and are less environmentally friendly due to a high asphalt content compared to fiberglass or composite shingles.
Can I paint my roof?
Yes. Certain latex premium quality paints can extend roof lifespan. Contact a HighPoint Roofing Co. roof maintenance specialist for more information.